Successful Nonprofits: Going Beyond the “New Normal”

Should your nonprofit have a double or triple bottom line?

Should your nonprofit have a double — or triple —bottom line?

The world is changing — in a good way.  Here in the Twin Cities, and around the globe, there is a growing trend to use social enterprise to accelerate change — and make nonprofits more financially viable.

Social enterprise is not really new.  In fact, many local nonprofits have been operating one for decades.   What is new is how many are launching, innovating and scaling!  While they serve highly diverse missions and operate a variety of businesses, what they have in common is a double bottom line: social mission and profits.

Undaunted by “the new normal”  — major reductions in government funding or philanthropy’s reluctance to fund general operating costs — these innovative nonprofits are changing the way nonprofits “do business” by operating one. 

  1. Did you know that CityKid Java operates a $2 million coffee business? You may have seen it at Cub or Target.  Coffee sales made it possible for them to “donate” $45,000 to fund Urban Ventures youth programs.  They’re revved up and well-positioned to scale their “business” with a major rebranding underway, thanks to a pro bono team from General Mills. A targeted expansion is planned for specific markets across the country.
  2. With the Genesys Works “business model,” less than 25% of their budget relies on donations or grants.  What’s more, they are expanding nationally — achieving a 50% growth rateGenesys Works trains a highly diverse group of economically disadvantaged high school students.  In their senior year, they have an internship with businesses that are seeking technology-proficient employees. It’s a real win-win.
  3. Last year, PPL Enterprises merged with Rebuild Resources and then underwent a rebranding. Under their new name, Momentum Enterprises, they generate approximately $6 million in revenue from light manufacturing, recycling, and more.  With a new leadership team, they are well on their way to increasing profitability so they can achieve greater social impact and serve more participants.

Should your nonprofit start one?  If you have one, how can you make it more effective?  A smart organization does their homework.  So I encourage you, your board and senior staff to attend the national Social Enterprise Alliance Summit, which will be held in Minneapolis May 19-22.  It’s a great opportunity to hear directly from innovators and experienced leaders.  Choose a 4-day or 1-day registration. Go behind the scenes to find out what makes these social enterprises successful with Summit Tours.

Can’t attend the Summit?  If you’re in town, you won’t want to miss the opportunity to  network with 50 social enterprises at the first  Twin Cities Social Enterprise Marketplace, May 20, from 5:30-7:30 p.m.  It’s free and open to the public, thanks to the Greater Twin Cities United Way.  As the new president of the Social Enterprise Alliance Twin Cities, I encourage everyone to get involved and help us participate in building a thriving social enterprise community right here.

The Social Enterprise Alliance Summit in the News: MinnPost Minnesota BusinessStarTribune

Naturally, Mentor Planet will be part of the TC Social Enterprise Marketplace.  After all, we’re a social enterprise that mentors social entrepreneurs so they can accelerate impact!  Please stop by to say hello and meet some of our Mentor Partners.

Perfectionism and Mentoring Don’t Mix

We're all diamonds in the rough.

We’re all diamonds in the rough.

Have no fear of perfection – you’ll never reach it.  

—Salvador Dali

So true, yet how did our expectations get so out of whack?  What makes us think perfection is at all possible — in ourselves or in other people?

When you aim for perfection, you discover it’s a moving target.   

—George Fisher

You’ve seen the hidden trap of perfectionism in others.  They’ve got great ideas; yet they fail to move forward.  They’re waiting — for the perfect circumstances, the dream project, or the ideal job.  Ironically, all too often we fail to see it in ourselves as well. What are the reasons not to choose a mentor:

  • The Critic:  “I doubt if anyone would have the right experience to be a good mentor for me.  Besides, I’m working on something innovative; no one has done this before.”
  • The Procrastinator: “I’ve even talked to a few people about being my mentor.  But I’m not exactly sure what I really want to do.  I need to wait until I’m fully prepared.”
  • The Fire-fighter:  “I’m too busy already.  How could I possibly find the time.”
  • The Dreamer: “I’ve been thinking about my idea for years.  Some day I’ll start hammering out the details and find the perfect mentor.”
  • The Worrier:  “I’d like a mentor, but I’ve never had one.  I don’t know what to expect.  I don’t want to let them down.  What if it doesn’t work out?”

Are these really strong enough arguments to keep you from excelling?   Not really.

If whatever you want to do is truly important you, you will find the time.  You’ll stop dreaming and act.  You’ll acknowledge your fears and get started.  You’ll find a way. Smart people know the importance of surrounding themselves with other smart people. They seek out others who stretch them — so they can actually achieve more, be more.

But it requires vulnerability and honesty.  

Yes, it’s really tough to admit what you don’t know — especially if you think you should already know it!  And of course we feel more vulnerable tackling our emotional roadblocks: overcoming procrastination, managing our temper or timidity, accepting criticism, or being a control freak.  (Some days perhaps its not one but all of these!)  Even asking someone for support is difficult, particularly when we care very deeply about something.

Why take a risk?  Why be vulnerable?  Why ask for real, long-term support when you work in today’s hyper-critical business world — where excessively high expectations are the norm?  Because it’s your life, your dreams, and your potential that are at stake.  How else do you expect to get to where you want to go?   

Mentoring isn’t therapy, but vulnerability is essential.  Brené Brown explains the power of vulnerability well in her TED Talk.

To escape criticism — do nothing, say nothing, be nothing.  —Elbert Hubbard

So get out there. Give yourself permission to let go of perfectionism. Breathe in a giant sigh of relief!  It always feels energizing to me.  (I hate to admit it, but I need to do this mental exercise fairly often!)

Naturally there will always be roadblocks and plenty of surprises, both good and bad.   But imagine what you could achieve with a smart, caring mentor in your corner.  Start thinking about all of the new ideas, innovations, and connections you will make.  You don’t have to be perfect.  You don’t need a perfect plan to get started.  You just need to be open to learning — and to being fully committed to living up to your potential.

The imperfections of a man, his frailties, his faults, are just as important as his virtues.  You can’t separate them.  They’re wedded.   —Henry Miller

No, your mentor won’t be perfect either.  Start off right, assure them that you’re not expecting perfection from them!  You might be surprised just how much that will strengthen your mentoring relationship — and how much more you’ll learn.

So switch off your perfectionism.  Whether you’re a leader, change-agent, entrepreneur or social entrepreneur, surround yourself with smart people who care about you and where you want to go. Focus your actions on finding a mentor — or 2! Just in case one doesn’t turn out to be as perfect a match as you might want. Everyone’s human after all.

Aim for success, not perfection.  Never give up your right to be wrong, because then you will lose the ability to learn new things and move forward with your life. — Dr. David M. Burns

Engage Your Touch of Genius

Stay Focused

Stay Focused: Click on the photo, then focus. You’ll start to see the trees. 

You’re smart. You work hard. You’ve got a dream. You have a glimpse of an idea, a way to make a difference in the world. Maybe you don’t know where to start. Maybe you’re making real progress and you want to make more impact. Or maybe you’re overwhelmed and uncertain about the future.

Today ideas and technology change every minute! Check out this infographic about what happens on the internet every 60 seconds.

Any intelligent fool can make things bigger and more complex… It takes a touch of genius — and a lot of courage to move in the opposite direction. — Albert Einstein

So engage your touch of genius.

This January take a time-out instead of writing a long list of all your New Year’s resolutions. Take an hour (or an afternoon) to eliminate the distractions and seriously think about what you really care about.

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover. – Mark Twain

Decide to pick just 3 things for your Dream List. With only 3 things, you’ll be able to remember them and commit to them. Focus. Focus. Focus. (What if you can’t pick just 3, read What to Do With an Avalanche of Choices.)

I have to admit, I had a very hard time narrowing my Dream List to 3. Yet I felt a big sigh of relief after I did. I even surprised myself by eliminating something I thought I “should” do and replacing it with something that is more fun and positive. I’m confident eliminating a “should” will likely make it easier for me to achieve #1 and #2!

My natural inclination is to think about all the connections, possibilities, alternatives, and more. So something simply had to go! I revised my Dream List again and again, trying hard not to be vague. That’s the worst, because vague goals can’t be checked off the list. So unsatisfying. Yes, I need to exercise more, meditate more; but I know that if I’m making progress on what matters to me I’m more likely to accomplish other things that are good for me.

So dare to embrace all the uncertainty and get going. Yes, you need to be smart about it. Of course, there are no guarantees you’ll be successful. You’ll need to manage the risks. By narrowing your focus, you will increase your chances for success — something any management consultant worth their salt will tell you.

Let go of certainty. The opposite isn’t uncertainty. It’s openness, curiosity and a willingness to embrace paradox… The ultimate challenge is to accept ourselves exactly as we are, but never stop trying to learn and grow. ― Tony Schwartz

Keep your eye on the prize.

Excellence can be obtained if you care more than others think is wise, risk more than others think is safe, dream more than others think is practical, expect more than others think is possible. — Unknown
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If your Dream List includes finding a mentor with real-world experience to support you on your way, here are tips to choosing one who’s right for you.

Mentor Planet offers 1-to-1 mentoring relationships for 6-12 months for only $99/year.

January is National Mentoring Month. Considering being a Mentor Planet Mentor and help someone reach their potential.

For more information go to MentorPlanet.com.

Take the International Women’s Day Mentor Pledge

If you really want to help women have an equal voice in the world, mentor one. Be willing to become one woman’s biggest fan, her strongest advocate and active sponsor.  Invest your valuable knowledge to help her truly succeed.   So today, in honor of International Women’s Day, personally pledge to mentor at least one woman this year.

Are you willing to be a supportive catalyst, and mentor a woman this year?


Yes, women have made significant advances in the past 50 years, but there is so much more women could do.  Because at all levels of leadership – boardroom, school board, court house, state house – women remain underrepresented, and in some cases, absent altogether. Only when women are equally represented in all leadership roles with men, will our local communities and global economy maximize potential.

Why mentor a woman?  When you mentor a woman, you could vastly increase her potential to succeed.  Relationships make the difference.  Authentic mentoring goes much deeper than networking, trouble–shooting, or an occasional lunch.  It’s a relationship built on trust, which makes it possible to provide relevant insights.   Mentoring is more than merely access to someone’s contacts; it is person-to-person involvement  and investment in another person’s life.

A good mentor is a smart friend, one who is committed to helping a woman learn faster, take risks, and avoid mistakes — someone who is willing to share their experience, insights, and passion.  Just take what you already know and accelerate her growth. It’s that simple.

Whatever you’ve learned — from your success and failures or managing your career and personal life — someone out there can benefit from your know-how.  Be a catalyst for a woman to advance her career, take on a leadership role, run for office, or lead a better life.  Help her work through a business plan or career options, help navigate office politics, shore up technical skills, role model a balanced work/personal life, and much more.

Wondering who to mentor?  The opportunities are endless, so choose something you care about:

  • If you’re a change agent, mentor a change agent.
  • If you’re an entrepreneur, mentor a start up.
  • If you’re an intrapreneur, find another in your company.
  • If you’re an accountant, mentor an accountant.
  • If you’re a consultant, mentor a new freelancer.
  • If you’re in political office, mentor a woman who wants to enter politics.
  • If you’ve survived a merger, mentor someone who’s in the middle of one.
  • If you’ve changed careers, mentor someone who’s considering doing the same thing.

(Need more proof that women need mentors to make real progress? Check out the links below.)

And let’s totally bust the myth that “women don’t help women!”  I know I’ve been mentoring women since I started my career more than 30 years ago.  Some women help other women, some don’t.  (And some men support women, some don’t.) Whether you have a sister, daughter, wife/partner, cousin, co-worker, or friend, you’re likely to know a woman who could benefit from having a mentor.

Looking for a woman to mentor?  Find one at MentorPlanet.com.  You’ll also find tips to start your mentoring relationship.

Still need inspiration to take the “Mentor a Woman Pledge”?  Check out the leaders and activists from around the globe at the 3rd annual Women in the World Summit  — from Hillary Clinton to Angelina Jolie.  

So today, take the International Women’s Day Mentor Pledge to mentor a woman in 2012 — and become her biggest fan, her source of support and courage.   Imagine how different our world would be if everyone decided to mentor just one woman in 2012.  Working together, we can create a tipping point to build momentum for women’s voices and leadership to reach equal representation.  Be a mentor and support women who are on the move, making a difference around the world.

Links:

On average, a Minnesota woman is shortchanged $11,000 annually or $1 million over the course of her professional career; women with advanced degrees (doctors, lawyers), it’s twice as much (a $2 million loss). Poverty, homelessness, and a lack of affordable quality childcare remain problems that disproportionately affect Minnesota’s female-headed households, women of color, and older women.

McKinsey Research: Changing companies’ minds about women The percentage of women on boards and senior-executive teams remains stuck at around 15 percent in many countries, and just 3 percent of Fortune 500 CEOs are women. Women account for roughly 53 % of entry-level professional employees in the largest US industrial corporations, but only 37 % of middle-management positions, 28 percent of vice-president and senior-managerial roles, and 14 percent of seats on executive committees.  And nearly four times as many men as women at large companies make the jump from the executive committee to CEO.

The World Needs Female Entrepreneurs Now More Than Ever


What to Do With an Avalanche of Choices

We like having lots of choices.  Yet with each option, there is always the lurking possibility we’ll make the wrong choice.  And, we hate being wrong.

Which is the absolute right choice?

In her book, Being Wrong, author Kathryn Schultz points out that, “As a culture, we haven’t even mastered the basic skill of saying “I was wrong.” Instead, we justify our choices and actions with false apologies and rationalizations: “I was wrong, but” … or “mistakes were made.”  She explains that, we do it so that we can “distance ourselves from responsibility.” (Schultz references statements by Nixon and Reagan.)  Yet our choices continue to impact our lives.

What’s more, she says, “Our default attitude toward wrongness — our distaste for error and our appetite for being right — tends to be rough on relationships.”  (Here’s her intriguing Pop Tech video.)

Given our distaste for being wrong, what can we do to make better choices? 

What can we do to increase our success and happiness — at work, in our relationships, and maybe even improve the world a bit along the way?  

1.  Limit your choices.  Yes, it seems counter intuitive.  But Sheena Iyengar, author of The Art of Choosing, makes a good case. But it’s not easy to do in a world of seemingly endless choice where you’re faced with literally dozens of toothpaste options or hundreds of dating choices on Match.com. She says, “more choice leads to less satisfaction or happiness.”

Meaningless minutia” bogs us down so that every little difference matters way too much.  We end up constantly second-guessing our decision: “How do I know that there isn’t something better?”  Your enjoyment of this avalanche of choice, Ivengar contends, “will be diminished by your regret over what you had to give up and leaving you less satisfied than you would have been if you had had less choice.”

The perfect is the enemy of the good. — Voltaire

Fearing that you’ll make the wrong choice, your anxiety increases. “We exhaust ourselves in the search,” she warns us.  “Even the most unbiased source can’t promise that a new finding tomorrow won’t reverse recommendations. The more information we seek out, the more confused we become.”  In a study involving 401k investments, “more choice, had, in fact, lead to worse decisions.” Of course, there are times where we really need more choices and do our research, such as weighing job choices or considering surgery. (Check out Iyengar’s TED talk.)

In Acquired Tastes, author Peter Mayle takes you on a journey with the wealthy and their choice dilemma. He says, “I’m not at all sure that they enjoy themselves as much as we think they do.  And why?  Because, damn it, something is always not quite right.”  He explains, “expectations tend to increase in direct proportion to the amount of money being spent, and if you are spending a fortune, you expect perfection.  Alas, life being the badly organized shambles that it so often is…perfection is rare.  Details that we would consider trivial assume enormous significance: the breakfast egg is inedible because it is marginally under boiled…the list of maddening blots on the landscape just goes on and on.”

Regardless of our financial situation, this search for perfection infects most of us. Not only do we hope to find the perfect job, life partner, or doctor, we expect to find perfect all around us:  the perfect cell phone contract, romantic restaurant, or pair of shoes.

2.  Know who you are.  This sounds ridiculous at first.  It’s not the trivial choices that require you to know yourself; it’s the decisions without any easy answers.  Just think about the decisions you’ve had to make recently — about healthcare, a mortgage, a job change, or a relationship conflict.  All too often we don’t know what we want until a situation arises.  Ivengar says, “we don’t bother to mull over the tough questions until we’re caught between a rock and a hard place, and by that time, we’re in no shape to give the answers most beneficial to us.”  We’re so busy racing around that when the time comes to make a tough choice, we’re usually too overwhelmed, exhausted, and stressed. 

Often there isn’t an obvious right or wrong choice. So “it becomes exponentially more difficult” to choose.  Paradoxically, she says, asking for more options proves that we don’t really know what we want.

For important decisions, Ivengar recommends that we do some honest soul searching — and be open to thinking and acting differently.  But that takes time and reflection.  Most of us aren’t willing to do that.  Then we only have time to react, and fall back into our “I was wrong, but” excuse.  While keeping the status quo seems easier, it’s unlikely to improve our choices — or our happiness. Habits acquired over the years don’t change easily. It is hard work! If we are truly interested into thinking better and improving our decisions, it’s worth it.

3.  Get your automatic brain under control. Ivengar reminds us that, “even when you know what you ought to be doing, what you would prefer in the long run, you can find yourself distracted and dazed by options that set off the automatic system.”  So you over-indulge at the dessert counter, or worse, sabotage a relationship and end up paying the price for a bad decision for years.

Jonathan Haidt, author of The Happiness Hypothesis, refers to the automatic brain as “the elephant.”  It’s enormously helpful because it effortlessly, subconsciously, operates our bodily functions and more.  But for many key decisions, you need more — logic and reason — or what he calls “the monkey” brain.  Your logical brain is “completely absorbed in looking out for problems and opportunities.”

Unless you make an effort to control the elephant brain, your automatic thinking will kick in about 95% of the time according to Gerald Zaltman.  The elephant brain can get you into trouble — reacting instinctively to pleasure (over-indulgence) and danger (anger). Oscar Wilde said, “The only way to get rid of a temptation is to yield to it.”   Imagine how much happier and successful you’d be if you could just engage your logic and reason a bit more often.

4. Learn to be an expert in the process of choosing. It sounds complicated, but it is easier than you might think. Ivengar recommends borrowing the knowledge of others because they can help you develop insights and expertise more rapidly than if you attempt it on your own.  Find a mentor to help you test your thinking.  That doesn’t mean you shouldn’t trust your judgment — but rather test your judgment where you know it needs improvement.

Ivengar says you need to “find reasons not to choose what you’re immediately drawn to. Have a heavy dose of skepticism about your own thinking.”  Work with your mentor to probe into how and why you make choices. Start by paying attention to your decisions (which is easier said than done!). Brainstorm about ways to reduce your reaction mode.

Having an outside expert doesn’t solve the problem of your having to choose, she warns. “Given how many ways one can go wrong when choosing, it’s tempting to pass off a choice I’m supposed to make as an opportunity for another person to express an opinion.  This way, I don’t have to take responsibility for the choice, and the person I ask often enjoys giving advice.  Your mentor can’t make decisions for you — or make perfect recommendations.  They can probe deeper, recommend alternatives, and share decision-making successes and failures.  Over time you “can learn to simplify, prioritize, and recognize patterns.”

Don’t start with your most complicated choices.  Instead, begin with something easier so you’re willing to take risks and it will be easier to see progress.  Simplify your decisions and decision process. Invengar and others recommend limiting your choices to 3 — or groups of 3s. (McKinsey consultants apparently use this with their clients.) In a New York Times article, Barry Schwartz, author of The Paradox of Choice, says, “When looking for a new camera, limit yourself to 3 Web sites.”  (That makes sense, unless you’re a photographer.) Or if you’re wrestling with something bigger, such as a career change, break down the decisions into groups of 3s.  Instead of thinking of all the possibilities at once, consider categorizing them into types of organizations:  nonprofits, government, or social enterprise.  Then repeat the process of creating job categories.

No one can make the right choice all the time.  But you can stop wasting time on meaningless minutia.  Instead, invest your thinking time in decisions where you feel that you’re making progress in your life.  Leverage them to your best interest — and best self.  Feel more in control and less on automatic pilot.  Get there faster with a supportive mentor who can accelerate your ability to learn and grow.

How I Took the Leap: My 9 Steps

Taking the Leap: It takes both optimism and thoughtful planning

by guest blogger Angela Bushman

I recently left an enviable, reasonably well-paying job at a Fortune 500 company in favor of a free-fall into the great, unknown landscape of opportunity.

The sort of role I (until recently) occupied offered splashy, exciting projects, travel and connections with people of mind-blowing talent. It was, as many have told me, “a dream job.” It just wasn’t my dream. And that dissonance made it stressful.

I am a blend of free-spirited idealist and responsible mother and homeowner. Yet my own experiential evidence supports what might otherwise qualify as irrational optimism. I have been hired during hiring freezes, in poor economies, in dire times, when pundits and public alike have preached doom and gloom. Others in my circle have made recent moves that have offered both higher pay and reduced stress. Even the LinkedIn newsfeed notified me that a rather significant percent of my connections had made a move in the past year. Thus, I am choosing to believe in great possibilities based on the tremendous value I offer, my network of supporters and luck.

Each day I face a kaleidoscopic range of emotions, from confidence and excitement to fear and doubt. Even my optimism has a pragmatic bent — I’d begun networking and found positive support among outside colleagues even before I leapt. I have a financial cushion, and there are folks I know I can call for freelance, contract, and project work. My resume, bio, and online profiles had been diligently updated.

I struggled in my recent job for some time. Even when I began, I knew my stay would be temporary. A position in an established department of a large company calls for a narrow set of skills.  I’m better at creating something from nothing, synthesizing disparate ideas or programs and establishing the structures and systems to support what I’ve built.

And yet my ego told me I wanted this recent job on my résumé, even if for only a short time. What I planned to be a two-year stint turned into nearly four years as project after project came at me, causing a hamster-on-a-wheel effect. I had no idea how to get off. Developments in my personal life made the relative stability of staying put a necessity. Now that I am a single mother of two, established in a new life routine, I’m re-prioritizing my own health and happiness.

Within days of having made the decision to take this leap, friends and colleagues began asking me what was different?  Was I in love? Had I lost weight? Did I do something different with my hair? I was immediately happier and more joyful — and those around me could easily tell. Stress no longer plagues me. I’ve begun sleeping restoratively through the night. And I actually crave healthier foods. Even if this leap of faith seemed crazy, I know I’ve made the right choice for me.

Are you ready for a major life or career transition? If so, give yourself the gift of planning:

  1. Prepare the tools you’ll need for next steps. Update your resume, LinkedIn profile, bio and other tools you might use in your search.  Or have your business plans drafted.
  2. Start networking. Ask colleagues for recommendations, connections and contacts. Go even further:  tell everyone you know what you’re looking for and what makes you great!
  3. Plan your finances. Save or negotiate a financial cushion.  Six months of expenses is often recommended.
  4. Craft a personal marketing plan. Identify your key strengths, competencies and types of roles and organizations you’ll target. Be sure to think about what skills or services you might be able to offer on a freelance or contract basis.
  5. Notice cues in your environment. When you stop hearing “Are you crazy?!” and begin hearing, “Good for you! Let me give you some names,” — you know change is afoot. Allow yourself to be fueled by the positive energy around you.
  6. Look for evidence. I’ve recently seen a number of colleagues not only find a better work-life balance but also achieve higher earnings. There’s a trend I can embrace!
  7. Consider your total compensation. Evaluate your salary and benefits and find ways to discover how you can leverage your strengths in growing industries.
  8. Build a support system. You may experience times of uncertainty or self-doubt. Have a plan for managing through these times. Find a mentor — or counselors, colleagues and friends who can affirm your value and skills.
  9. Adopt a sales mentality. Every “no” means you’re one step closer to “YES!” in theory, but here is a link for practical tips to help you in the process.

So what’s my plan?

  • I’m taking my time and re-focusing my career direction to better leverage my strengths and achieve greater work-life balance.
  • I’m viewing opportunities in the way I view dating:  I’m not a great fit for everyone, and not every one is for me. Still, I can always get excited about meeting new people and learning about new opportunities. I’m working on finding a match that’s rewarding for both of us.
  • I’m searching for an opportunity that values and rewards my strategy, program-building, communication and relationship skills.
  • I’m connecting fearlessly by reaching out to people in decision-making roles and expanding my network.
  • I’m exploring how to publish the children’s books I’ve written.
  • I’m researching the costs and potential market for two new products.
  • I’m writing business plans for two or three business ideas that I believe have potential.
  • I’m blogging.

I wish you the very best on your next leap of faith, and I hope you’ll return the favor.

Angela Bushman is a Minneapolis-based writer, marketing communications consultant and mother. Contact her at writetouch@gmail.com.  


Your Best New Years Resolution: Find a Mentor

Get the insight and support you need to move ahead.

National Mentoring Month just happens to coincide with our annual ritual of making New Years resolutions.  As we reflect on the frustrations or lost opportunities, and all that we dream about, it is the ideal time to take stock in what we really want to happen — this year!

All too often, we do nothing more than make a good list and attempt a few weeks of effort.  Then, little changes.

Life is about moving; it’s about change.  And when things stop doing that, they’re dead.  — Twyla Tharp


This year, try something new: Find a Mentor! Research shows that going it alone isn’t the quickest or best path to success. So regardless of what you do in 2011, a mentor can help you get there. They can help you be more effective, encourage you during setbacks, ask thoughtful questions, help avoid problems, offer real world solutions or realistic alternatives you might never have even considered.

Finding a good mentor is like finding a good job.  If you know what you want, and set clear goals, you’re more likely to find what you’re looking for — and make changes that are important to you.

3 STEPS TO HELP YOU GET WHAT YOU WANT

1. Set Goals — What’s On Your List of New Year’s Resolutions?

Mentors can benefit you in so many ways that it’s important to think through what you want.  Make sure you look for a mentor that has the skills, experience, or insights that are right for you.

What do you want your future to look like? What do you dream about? What do you want to achieve? Do you dare to radically raise the bar? What would you like to change or improve? Are you unhappy at work? Career passion shouldn’t be an oxymoron. If you’re not sure what you want, a mentor can help you figure it out too.  Crystallize your goals to narrow your search:

  • I’m frustrated in my current job. I need help figuring out if I should stay or if I should make a change.
  • I want my own business. I have an idea but I’m not sure how to get started.
  • I’m really unhappy at work, burned out. I could use help figuring out how to juggle my job, my family, and having a life.
  • I run a nonprofit, but I’m having trouble managing my board.
  • I think I’m ready for a promotion, but my boss doesn’t think so.  What can I do?
  • I’ve been looking for a job for nearly 2 years.  I need someone to help regain my confidence.
  • I’ve always thought about working for a nonprofit. I’d like to talk to someone who switched from corporate life.
  • I’m doing okay as an artist, but I need someone to help me get to the next level.
  • I’m great at marketing, but I need more management experience.
  • I like my job right now, but I want to explore my options.

2. Select Criteria — What type of mentor do you want?

What makes a good match?  Think about a teacher or boss who made it easy for you to learn, and helped and encouraged you to achieve more than you thought you could. What type of person was it that helped you open doors, see strengths you didn’t know you had, or kept you focused and on track? What were the key things they did that led to your success?  Identify your top 3-5 must-haves. Narrow down your criteria so you don’t waste time interviewing mentors who aren’t a good fit.

Consider what’s really important: chemistry, communication, conflict of interest, experience, pet peeves, similarities, time commitment, trust, and values.

Example: Business Start Up I’m seeking a business owner who successfully operates an organic restaurant.  I would like one, like me, who is enthusiastic and positive, though a bit more down-to-earth.  I will probably need to meet every two weeks for a few months until I get my business plan figured out, and then monthly for the first year.

Example: Accelerating the Career Ladder I want a mentor with 10+ years of marketing experience in the health and wellness area who has been very successful in her career.  I prefer a woman — someone like me who is working long hours in a demanding job and yet still manages to have a great family life and take time for herself. I need to make sure it isn’t someone who works for one of our competitors, and I would like it to be someone who isn’t in the healthcare industry.

Example: Burned Out, Exploring Options I am hoping to find a practical person who has opted out of the fast track and simplified their life. Ideally, it would be someone who has retired early and switched careers to something they really enjoy. I certainly don’t need someone lecturing me — a know-it-all. I’d like to meet every week at first, until I’m on my way. Then monthly. Probably 6 months would do it.

3. Evaluate your options

You’ll be investing a lot of yourself.  Your mentor will be, too  — volunteering their time, insights, and experience. So  it’s essential that you carefully evaluate your options.  And be open.  Don’t be surprised if you end up refining your goals or selection criteria as you gain more insight into what you really want. Remember: the best relationships are give-and-take. Choose 2-3 candidates to initially talk with, and then select the one who will support you — make real progress toward your goals.

Find a mentor and you just might achieve those New Year resolutions!

Inspired By a Human Hurricane

Cornel West, photo thanks to Axel Boldt, wikipedia

In Venezuela that’s precisely how Cornel West was introduced — as a human hurricane. West admits that he “likes moving in 5 different directions at the same time.”

At 14 he was already operating at full speed:  West ran the 2-mile in 10:12, one of the fastest ever for his age.  “(I was) burning up the track and burning the midnight oil, reading books like they were going out of style….holding down that first chair violin for the orchestra…(and) reading philosophy like other kids read comic books — not to impress anyone, but to feed my soul.”

Who is Dr. West? When he was a professor at Yale, there was a time when he commuted between Yale, New Haven, Connecticut, and across the Atlantic to the University of Paris.  He was also a Professor of African-American Studies at Harvard University, with a joint appointment at the Harvard Divinity School teaching African-American studies, Divinity, Religion, and Philosophy. Today he’s a professor at Princeton University, graduating magna cum laude from Harvard University with a Ph.D. from Princeton — and author of many books.

Some might consider him to be a man of reckless conviction — others praise his courage, leadership, and strong beliefs. According to Maya Angelou, “Cornel West thinks like a sage, acts like a warrior and writes like a poetical prophet.”  The New York Times praised his “ferocious moral vision.”  He sees himself as “a bluesman in the life of the mind.

When he was a student at Harvard, West said,  “I was willing to die to emerge a more courageous, living, and decent human being.”  By death, West meant having the courage to question — and be continually transformed.  He believes that examination and rejuvenation go hand in hand — “critique and praise are inseparable.”  Outspoken may be an understatement when it comes to West:

  • He criticized the Black Panthers for criticizing Christianity.
  • He risked his life when he stood up against a minister from the Nation of Islam’s for disrespecting Malcolm X.
  • He was the first Yale professor to be arrested on Yale property — participating in the university’s clerical workers strike.
  • He co-authored, Jews & Blacks: Let the Healing Begin, only to later challenge his co-author for not walking his talk.
  • He voiced his outrage directly to President Clinton about the welfare reform bill (yet spoke at Clinton’s 2nd term inauguration).
  • He stood up to Harvard President Larry Summers who had accused West of being unprofessional.

A man of tremendous achievement, West continues to raise the bar — in his own life and for the world. Featured in the film, The Examined Life, Dr. West exudes brains, intensity, and a passion for life — a self proclaimed “prisoner of hope, a fanatic of fairness, and an extremist of love.” Yet he’s acutely aware of life’s dualities, “We all got the blues.  We all wanna lose our blues.  We all gotta look for ways to do that.”

I’ve been reading his memoir, Living and Loving Out loud, a roller coaster life.  It’s full of passionate debate, relentless inquiry, overcoming injustice, strong family bonds and the broken ones too. 

Insights From the Life of Hurricane West:

1. Embrace Conflict — With Empathy and Hope

During an emotionally charged event at Harvard, West risked his life by standing up for respectful dialogue when a preacher from by the Nation of Islam referred to Malcolm X as a dog.  The minister said to West, “you’ll be lucky to get out of this building alive.”  After going into hiding for a few days, he reached out to someone in the Nation’s community — eventually finding shared values and empathizing with one another. “Empathy overwhelmed anger,” West explains,  “Empathy is not simply a matter of trying to imagine what others are going through, but having the will to muster enough courage to do something about it. In a way, empathy is predicated upon hope.”

What if we took action like that? It’s easy to discount West’s actions as youthful machismo.  Risking my life like that isn’t something I would do, but sometimes we really need people who will!  West inspires me to have more courage. I need to speak up and speak out earlier.  I know there have been too many times in my past when I didn’t; thinking that avoiding conflict was the better route. He also reminds me to make sure I am actually listening and learning — rather than focusing on changing other people’s minds. West saw how intelligent protest can cause real change, but it requires “the courage to exercise constant humility in the pursuit of a noble cause greater than oneself.”

2. Depth of Support Is Essential

Ever since he was a young kid, West was a challenger and defender; he “bullied the bullies,” which was constantly getting him in trouble.  Through it all he had “the voice of calmness and unquestioning integrity” from his parents — and unflappable support of his older brother and two sisters. When West was falsely accused of rape (he and his 2 roommates were all arrested for the same crime while attending Harvard), his brother Cliff said, “I’ll get on a plane right now; I’ll be there in the morning.”  (Fortunately the next day, all charges were dropped.)

He also has a strong Christian faith, having had a spiritual mentor at an early age.  At Harvard, he had a mentor too — the first black professor to gain tenure there (Martin Kilson).  West continued to build relationships with exceptional colleagues and collaborators throughout his life.

That deep level of support is difficult to replicate, but we all can actively seek out mentors, colleagues, friends, and professional groups. Sure brains matter. Hard work matters. But when you need to muster the courage to survive the really tough times, nothing comes close to value of authentic emotional support.

3. Connect Your Voice to Your Vocation

How many of us knew precisely what we wanted from life? West knew himself; I had “to forge a unique style and voice that expresses my own quest for truth and love.” West encourages us to first find our voice and put forth a vision for it — and connect that to our vocation.  Of course that’s easier said than done.

Early on, West was fortunate to find his calling: “connecting the life of the mind to the struggle for freedom.”  It doesn’t guarantee life will be any easier, just more meaningful.  West says, “It is clear that there are profound joys and unbearable sorrows that accompany being true to one’s calling.  The comfort is in the knowing that by giving one’s heart and soul to uplift others through one’s art, one’s vocation, voice and vision are fulfilled.”   I’d say there are sorrows and joys in every life, but it all seems more worthwhile if you’re doing something that matters to you.

4. Forget Perfection — Enjoy Life

With all his achievements, it would be easy to discount the challenges.  I’m not talking about the external ones, but the internal ones.  West openly admits to his humanness, which I find refreshing since we’re bombarded daily by superlatives and life’s realities lie hidden.

He says, “I must unapologetically reveal my broken life as a thing of beauty.” Despite all his success, West continually found himself coping with a bad case of the “IRS blues,” creating a “monetary mess” for himself.  He didn’t bother with doctors, until someone suggested he have his prostate checked; he had aggressive, last-stage prostate cancer — and beat it.  After his marriage to an Ethiopian Orthodox woman, they had to sleep with guns under their pillows and had militia guarding their house.  When they divorced, he said he had nothing “except his ’88 Cadillac.”

Quite the life. Yet he seems to be a man that remains passionate — clearly hungry for more. He loves music (from Marvin Gaye to Beethoven), romantic poetry, his 1988 Cadillac Sedan Deville — and women (you’ll have to read the book).

He writes to his children “the most essential lesson I can offer from my twentieth-century life for your twenty-first-century lives is to find and sustain joy every day that you breathe by touching the lives of others and inspiring people through your example to reach higher and serve better.”

Just like the rest of us, West isn’t superhuman — perhaps more authentic than most.  Whether you value his views or not, you know where he stands.  While many know him more for his civil rights and social justice efforts, I value his willingness to fully embrace life.

So enjoy what life has to offer.  Don’t get bogged down by cynicism; keep going.  Forget the imperfections in your life, and focus on loving the people that stick by you. Chase what excites you and stand up for it — with empathy and hope.

Why You Should Radically Raise the Bar

If you’re truly motivated to improve your life, incremental change won’t get you there — not fast enough. What we need is inspiration — something that sparks action, risk taking, and commitment. Often we have some vague notion of what we want in life, but we don’t allow ourselves to dream — let alone dream big.

What's your seemingly impossible dream? What will inspire you to radically raise the bar?

If you set your goals ridiculously high and it’s a failure, you will fail above everyone else’s success. — James Cameron

“The greatest danger for most of us is not that our aim is too high and we miss it, but that our aim is too low and we reach it.” — Michelangelo

And then we don’t raise the bar again.

Naturally if you’re living your passion, perhaps your biggest challenge is making it happen.  If you’re reading this, it is more likely that you’re not quite there. Maybe you haven’t given up, but you aren’t fully committed either. Raising the bar isn’t about pushing you to burnout. It’s about encouraging you to become more authentic — to fully apply your strengths to what matters to you.

Dream as if you’ll live forever; live as if you’ll die today. — James Dean

What’s stopping you? Thought leader Edward de Bono warns us about complacency:

1. Cozy complacency: You convince yourself that life is adequate as it is. This isn’t about endless second-guessing your life choices or wondering if your life is keeping up with the Joneses. Get out of your comfort zone but avoid rushing to a decision.  Overcome this urge with thoughtful analysis so you avoid looking back at this point in time — wishing you made better choices.

2. Lack-of-vision complacencyYou box yourself into your current situation. You can’t envision living any differently.  You see limitations: family role, financial situation, social class, career or age group.  It’s hard to imagine anything different.  You lack support or the courage to rock the boat. You shut yourself down well before the idea even leaves your head.  Allow time to fantasize; look for stories of lives or lifestyles that appeal to you.  Engage others in brainstorming too, so you’ll explore options you’d normally never consider.

3. Arrogant complacencyYou stubbornly cling to your opinions. This is a difficult one, which requires the toughest examination. Often we rationalize how we’re getting by with too little or we convince ourselves that we’re living the good life.  Only we don’t pay attention to the cracks.  We’re too busy selling our lives to ourselves. Pay close attention to your intuition and early warning signs: a nagging health issue, a quiet whisper that you’d rather get out of what you’re doing, or the years are ticking by.

These examples are overly simplified, yet perilously real. The mind is exceptional at rationalizing our behavior. In the words of Sigmund Freud: to be completely honest with oneself is the very best effort a human being can make.  Remember it’s your life you’re talking about.  Dare to think about what is really important. Live a life worth living — your own view of what that is, that is what matters most.

How do you overcome complacency? What you need is an idea so compelling, so inspiring that it will ignite you out of your comfort zone and into a better future.

Raise the bar by setting your own “big, hairy, audacious goal,” a term coined by business guru Jim Collins, in his book Built to Last.  According to Tom Peters, that isn’t quite enough.  You need a goal that is both clear and compelling.  Some business concepts don’t translate easily into our personal lives, but this idea of setting a big, hairy, audacious goal for yourself — one that you can actually visualize — is certainly worthy of consideration.

A mind once stretched by a new idea never regains its original dimensions. — Anonymous

President Kennedy inspired Americans to care and believe about space travel — in 1961!   He did it with a clear, concise, seemingly unrealistic challenge — to be the first country to land on the moon.  He said, I believe we possess all the resources and talents necessary. But the facts of the matter are that we have never made the national decisions or marshaled the national resources required for such leadership. We have never specified long-range goals on an urgent time schedule, or managed our resources and our time so as to insure their fulfillment.

On a personal level, setting the bar that extreme might seem too grandiose or ridiculous. We muse about an idea, but we don’t make the commitment and set an urgent goal or marshal our resources to insure their fulfillment. 

These all started as a dream, but someone decided to make a commitment:

Mark Twain said it well: A man with a new idea is a crank — until he succeeds.

Anything that really inspires you is likely to be complicated.  So get comfortable making mistakes. Raising the bar not only requires rapid learning but getting comfortable making mistakes. We live in a world that seems to demand flawless perfection every time — a harsh critic of failure.  Coming in second is equivalent to “losing.”

We need to take Samuel Beckett’s advice:  Ever tried.  Ever failed.  No matter.  Try again.  Fail again.  Fail better.

And of course, try again.

Naturally that’s easier said than done. As humans we have a built-in negativity bias! We are hard wired to pay much more attention to problems — dramatically more attention. Thanks to evolution, I guess it makes sense.  To stay alive we simply had to learn to adapt quickly to threats — it meant life or death.  According to author Jonathan Haidt, psychologists consistently find that the human mind reacts to bad things more quickly, strongly, and persistently than to equivalent good things. Positives just don’t carry the same weight. I didn’t want to believe this, but here is just one example, called marriage math by Psychology Today.  After just one negative experience with your spouse it takes at least five positive experiences to patch things up.

So manage your negativity bias and keep a close watch out for motivation killers. Dean Rieck’s blog, 8 Bad Habits that Crush Your Creativity and Stifle Your Success, has practical ideas to overcome your inner critic.  (Although written for the marketing world, Rieck’s ideas are universal.)

Still not convinced to radically raise the bar for yourself?  Take a look at Divine Caroline’s blog:  Ten Lies You’ll Hear Before Pursuing Your Dream. As she says, working hard on your dream will be very hard work, but at least you’ll be devoting your time, creativity, and energy on something that truly matters to you.  That’s positive in itself!  Here’s hoping you find inspiration to dream and do something that you wouldn’t dream of doing…without!

Vision without action is a daydream; action without vision is a nightmare. — Japanese Proverb


Multiply Yourself: 6 ways to improve your life

Imagine doubling your productivity.  Hard to do, especially if you’re like a lot of people — on any given day you feel overworked and yet underutilized. It may seem impossible to believe we can do any more than we’re already doing.

But I’m guessing we can. According to Liz Wiseman, author of Multipliers, businesses can achieve a 2-fold improvement by leveraging their people. Her insights are based on analyzing data from more than 150 leaders.  So, I asked myself: “Why can’t we do that for ourselves?”  If the best leaders make people smarter at work, how can we use these techniques to enrich our own lives? Don’t wait for someone else to do it.  Be your own leader and apply these concepts yourself.

Focus on your strengths and multiply your productivity

1. Be a talent finder — in yourself. How well do you know your talents?  Take the time to research your natural strengths. Find your “native genius,” as Wiseman calls it.   While “genius” may seem a bit grandiose, we all have an area or two where we truly excel.  It’s a skill we find as easy as breathing.  Something we’d do even if we weren’t getting paid, where we easily forget about time because we’re so engrossed.  Often it is something we’re passionate about. Plus, the more we devote time and energy to our talent, the more likely we are to get “extraordinary results from very ordinary people.” It makes sense because the activity is a better match to our natural skills, interests, and abilities.  Identifying talent isn’t a new idea, but how many of us have really taken the time to know ourselves — until there is a crisis.  That’s not always the best time to be open minded about ourselves.  So spend less time trying to shore up minor talents (unless they truly hamper your relationships), and focus on what you’re good at.

2. Find ways to fully utilize your natural strengths. Think about ways you can accelerate your learning cycle.  To spark the learning in you, Wiseman advises the development of an overactive imagination and a serious case of curiosity.  Find ways to create the right environment or mindset.  That way, you’re less likely to hold back because you’re more confident.  As you offer your very best thinking, creativity, and ideas, your intelligence and skill level grows.

3. Remove roadblocks. What’s really getting in the way of your being successful — your happiness?  It is easy to suggest “other people,” when often we’re our own worst enemy.  Which roadblocks apply to you: Time wasters. Overly committed.  Perfectionism.  Constantly shifting priorities.  Second-guessing decisions.  Addicted to the adrenalin rush of crisis.  All too often, reacting seems easier than planning; but the price is lost productivity.  Weisman suggests we tone down our egos.  Forget being a know-it-all and our need to be right. Stop “making a millimeter of progress in a million directions.”  Instead, leverage your actions on what’s most important.

4. Develop success traits. Motivate yourself by investing in your success. Find safe opportunities to test your skills, your ideas, and your learning — and learn quickly.  You’re sure to make mistakes — so having a sense of humor is essential.  A little laughter can go a long way.  Find smart people to learn from and debate your ideas.  As Wiseman says, “listen and ask questions 80% of the time.” Don’t feel you need to have all the answers. Spend time with people who help you become smarter, more capable. When people believe in us and support us, we’re naturally more productive.

5. Commit to working hard. Major achievements never come easy.  But you’ll be doing what you’re best at, so you’ll generally be less stressed and better able to work harder.  You’ll be highly motivated because you’ll be doing something you’re good at, which makes  improving much more likely.   Set your goals high, but give the stress a rest.

6. Believe it is possible. What will it take to ignite a fire within you? What will make you “feel exhilarated, challenged, and gratified?”  What are the first action steps you can take to test it out? Learn enough so that you can believe it just might be possible.  Break down your goal in such a way that you can actually imagine it happening.  Reframe problems as opportunities.  You can’t expect to be as motivated solving an impossible problem as you are creating a compelling opportunity. Wiseman writes about Steven Spielberg’s mindset: “All good ideas start from bad ideas.”  But Spielberg produces so many successful movies because his crew is twice as productive as others, people doing their best work, working together, giving their best.  Of course, you’ll need to anticipate problems, respond and adapt.  Above all, make sure your goal is worthy of all your hard work. Keep track of your progress — and make it visible to yourself and the people you rely on for support.

The cynic in us is quick to discount this theory. Exhausted from long hours at work and managing our complex lives, negativity and pessimism can loom large — killing our own passion. Wiseman calls this a “Diminisher.” It’s bad enough when people around us are motivation killers, but it is far worse when we do it to ourselves.  Under the guise of logic or experience, we think we have the answers.  It’s easy to lose track of how unreasonable we’re being, feeling trapped when there are options for practically all of us.  Both Diminishers and Multipliers have high expectations, but Diminishers get caught up in what they think of as honesty.  Sure, there are real obstacles, but there are real opportunities too. Often the Diminisher acts as a guard for the status quo, feeding complacency or inaction.

Of course, Pollyanna thinking won’t help either.

Smart people examine the facts, know themselves, and confront reality. To give your idea fair consideration, it requires you to think like a Multiplier.  Remove the urge to come to the first conclusion — and actively debate the pros and cons.  Even when the stakes are high, explore ideas with as little stress as you can.  Stay calm — and committed — enough to feel you’ve given it a fair shake.

A recent Twitter quote summarized the dilemma well:

RT @tnvora: There’s a difference between having a vision and suffering from a hallucination. ~Peter Scholtes

I’d say there is a fine line between the two, which requires a combination of facts and intuition. It requires an honest evaluation of your strengths and engaged debate about the possibilities.  Many great things have been accomplished while others thought the people involved were “suffering from a hallucination.”

I’m not suggesting that everything you do will automatically translate into more wealth, fame, and power — but I’d say that if you focus on your strengths and think like a Multiplier, you’re more likely to happier — and therefore more successful too. Given the right circumstances, you can even exceed the 2x multiplier by a long shot — because opportunities create more opportunities.  Or as the old adage says, nothing breeds success like success.

So start thinking about applying your strengths to your dreams:  writing that novel, starting your own business, retiring early, volunteering in Africa…or?

RT @SangyeH: “Like all explorers, we r drawn 2 discover what’s out there w/o knowing yet if we have the courage two face it.” ~Pema Chodron

Going It Alone? Think Twice.

Guest Blog by John Schuerman

Want happiness or expert-level success or both?  The research shows that going it alone is not likely to get you there.

The American psyche is profoundly informed by mythologies of individual heroism — which unfortunately do not map to reality.

There is a great conflict between the mythical hero of Hollywood that rises against all odds and the real road to success. Our individual heroes simply don’t get to be heroic or expert without the guidance and support of caring teachers. The Harvard Business Review featured an article, The Making of an Expert, which reported that in almost every case the practicing of the expert was supervised by a personal teacher/mentor. Expert level success required personal guidance from a caring and qualified teacher.

Malcolm Gladwell’s book, Outliers, is a research-based and systematic dismantling of the notion that heroes rise simply on their own ingenuity. “People don’t rise from nothing… The people that stand before kings may look like they did it all by themselves. But in fact they are invariably the beneficiaries of hidden advantages and extraordinary opportunities and cultural legacies that allowed them to learn and work hard and make sense of the world in ways others cannot.”

And this conflict of myth and reality has a darker side still.

Above all, we are taught to be our own person. Our consumer culture, fueled by marketing, creates choices and hunger for evermore choice and personal control. The myth of the free market is that the individual is the center of the universe. According to Martin Seligman, renowned research psychologist at the Positive Psychology Center in Pennsylvania, “The society we live in exalts the self.” He links this “waxing of the self and the waning of the commons (higher purpose)” with the dramatic rise in depression over the last 60 years.

If we are suffering from our own self-absorbedness what is the antidote? Meaningful attachments to other individuals and to purposes larger than self seem like plausible answers. The research on happiness and life expectancy find that, above all, friends and family relationships matter (and “cholesterol doesn’t,” from the famous Harvard Study of Adult Development longitudinal study, begun in 1937).

Partners, by John Shuerman

Work, and in particular progress in work, also positively affect our experience of “a good life.” When it comes to progress in work, both the HBR study and the Malcolm Gladwell book state absolutely that there is no substitute for hard work. Without long hours — you simply won’t get there, but for true expertise, long hours won’t be enough. A caring teacher is essential to have in the equation.

My colleague Beth Parkhill, Founder of Mentor Planet, says that a mentor is a smart friend. It now strikes me how sharp that definition is, answering both the relationship and learning aspects of “a good life.”

If you are like me and have “gone it alone” more than was best, perhaps there is still time to think twice.

John Schuerman, artist and consultant

Is it crazy to consider a career shift in this economy?

Is now the right time? When would it be a good time? Certainly there are valid reasons not to change. The economy is tough and if you’re earning a decent living it is easy to rationalize staying where you are.  All too often we put this decision off.  We wait for the perfect time or for the perfect opportunity to come to us.

Interestingly enough, many of us are living in limbo. We aren’t fully committed to our current career or to figuring out what might be a better option.  Isn’t life too short to linger in a career that isn’t a good fit anymore?  Why wait — until you’re too locked into your current situation to change, you can’t stand your work situation any longer, or you’ve actually lost your job — before you actively consider a career shift? Exploring options while you’re in your back-up mode — worrying about finances or feeling like you’re living in limbo — isn’t an ideal environment to be open to new possibilities or actively take a risk.  (It can work, but the stress can be stifling.)

Time is life’s real currency. Are you living your life’s currency wisely?

Why not invest in yourself now? Doesn’t it make more sense to do it while you have the energy to thoughtfully evaluate your possibilities?

Time is life’s real currency.  The heart of the question is: Are you living your life’s currency wisely? Many of us start our careers optimistically, without much analysis of our choice.  Out in the real world, we gradually figure out that it was nothing like we had imagined.  Few of us did more than rudimentary skills testing.  Perhaps only a fraction of us found a mentor to help us provide real-world insights to see if we were making a good choice.  Maybe you loved your job for years; only now it has lost the excitement or the meaning it once held.  Perhaps you’re fortunate enough to be quite successful, too well, in fact, so that you don’t even consider what might make you happier — your “best self.”  Let’s hope we don’t sell out for golden handcuffs, especially if the salary isn’t all that great to begin with (or even if it is), because it’s our lives we’re talking about here!

Why not raise the bar? Consider a career change to find one that is more interesting, rewarding, and meaningful — perhaps one that is “more livable” too.  Naturally all careers have trade-offs, but the trouble is that we don’t often take the time to find a better match for ourselves.  We stay where we started just because it seems easier.  On reflection, and once we’ve made the shift, we wonder why we waited so long!  (Some of you may find that this process helps you determine that you’re in the right career; all you needed was a little rejuvenation!)

Take the time to imagine what your life would be like if only you could make a shift. According to Civic Ventures, more than 8 million Americans between 44 and 77 are embarking on new careers. We’ve all heard stories, but somehow we can’t see ourselves — our options.  So stimulate your thinking with a few real life examples:

  • An intellectual property consultant switched to his love of the ocean and now sells sailboats.
  • A banker opted out of corporate life; he prefers to work on his own, remodeling houses.
  • A computer programmer went back to school for a degree in nonprofit management; and now works in energy conservation.
  • A beautician went back to school to become a massage therapist.
  • A stockbroker now teaches fitness and relaxation.
  • A photographer’s representative switched to planning travel for touring musicians.
  • A public relations consultant who loves language, is now a teacher (teaching English to French students).
  • A copywriter went back to school to become an acupuncturist.
  • A dancer/actress became a marketing consultant (also farms part-time).
  • A marketing strategist became a stay-at-home dad, web entrepreneur, and real estate investor.

Don’t start exploring career options with the job market.  Start by asking the more important question: “What do I really want?” Career experts often recommend evaluating the future growth in a particular field, researching potential employers, estimating income and advancement options, etc.  That’s vitally important, but that’s actually the easy part — and it shouldn’t be where you start.

External analysis should come AFTER your internal analysis, which is often more challenging. You know yourself better than you did right after college or your first job. All too often, we know what we don’t want rather than what we want.  Knowing what we don’t want helps us cross options off the list, which is good. Getting us out of our routine and into the more exciting, dynamic world of our passions, possibilities, and motivations is what’s key.  Of course, money matters.  But it’s not solely about the money.  As Henry David Thoreau said, “Wealth is the ability to fully experience life.”

According to Jonathan Haidt, author of The Happiness Hypothesis, you’re more likely to be successful when you find a strong convergence between these two factors:

  • a career that taps into your values (meaning), interests, and abilities and
  • a vibrant field with plenty of job options and upward mobility — and one valued by society.

Start exploring career options by expanding your network. One of the biggest barriers is your existing network. Colleagues know you only in your current role — which is a very narrow view of your potential. Schedule informational interviews with people outside of your current circle — people who are open to seeing you in new roles.

The good news is that it is fairly easy to network these days. Even though everyone is busy, most people want to expand their network too.  Make a commitment to yourself to meet at least one new person each week — with the precise intent of helping to identify what you value, your deepest passion, and your strongest interests. Meet in person, over coffee or lunch, so you can truly to get to know one another in a meaningful way. Be sure to help them expand their network too.

Remember to document what you learn from each interview. Keeping track of your efforts will help you feel like you’re making progress.  It’s likely to take time to piece together all the components of a successful career move. Unless you’ve been training as a concert pianist since the 2nd grade, and built up 10,000 hours of practice, chances are you’ll be in the research phase for a while.  If you’re typically used to making quick decisions, try to enjoy the process and allow yourself time to dig past the first good idea.  For people that love thinking about options, find someone that will help keep you on track so you don’t get lost in the options — a colleague, a coach, or mentor.

It’s important to remember that your career isn’t limited by your direct experience. Sure, many employers are looking for someone with a perfect fit.  But more and more, smart business people know that skills can be taught.  What matters more is a person’s ability to learning and adapt.  As the senior editor at Inc Magazine, Norm Brodsky says, companies should “hire for attitude not skills.”

Authentic Mentoring

Why mentor someone? Everyone is busy.  No one boasts about having too much time on their hands.  Yet people offer their time, energy, insights and knowledge to others — often complete strangers. These strangers reach out to connect and offer up their best selves to help someone else.

It seems odd perhaps, in a world that emphasizes networking (even speed-networking), to consider the exact opposite — taking the time to truly get to know someone well enough to provide meaningful support. Wanting to give someone advice is easy; you see a problem and you think, “I know how to fix it.”  Offering advice is easy too, especially if you aren’t really responsible for the outcome.  Authentic mentoring, on the other hand, takes time — quality time  — and your commitment to stay connected.

Allow people to see your authentic self

Mentoring is unique; it’s different from life coaching, executive coaching, therapy, and consulting. Each of these options can provide tremendous benefits.  But money changes everything — our expectations and the dynamics of any relationship. As a mentor, you are offering yourself — one person to one person.  Yes, there is always opportunity for mutual benefit; and this is usually the case with good mentor matches.  But an authentic mentor places the emphasis on the person they are mentoring, not the next billable hour, next client referral, or even the drive to reach a specific achievement.

A mentor is there first and foremost to provide support — a deeper leverage point.  It takes a real relationship to feel any significant level of support, to encourage real change. That entails getting together often, maybe weekly, for six months or a year.  You’re there as the conversation deepens and the topics become more complex.  You’re helping someone overcome obstacles and make real progress.

At it’s best, I believe a mentor serves as a role model for being open minded, building trust, and being authentic. This mirrors the teachings from a two-day Mindful Leadership retreat I attended early this month. Bill George, Harvard Business professor and former CEO of Medtronic, and Yongey Mingur Rinpoche, a Buddhist monk, lead discussions about emotional intelligence, happiness, compassion, active listening, self-actualization, building trust — all essential components of authentic mentoring.

Bill George was quite frank, remarkably open during his interactions with us.  In front of 400 people, he was striving to walk his talk.  He was vulnerable and acknowledged his greatest fear: “becoming obsolete.”  At first glance, it might be easy to discount his “vulnerability,” since he has been so successful and still has a great deal of influence.  But that is precisely why he was so intriguing to me.  My experience with successful business people has been that it is too risky for them to remove the mask in public, even slightly, and admit their weaknesses, mistakes, or fears.

George admitted to being impatient and a host of other shortcomings, all leading up to his currently held belief in self-knowledge and self-control, which he said are important if we are to truly lead others. He went further, stating that we need to move beyond the use of our minds (which he said may be overvalued in our society) and use our hearts as well.  This was clearly not your typical left-brain, command and control leadership approach, of which George declared, “It is dead,” or dying, and enlisted us to “help him kill it!”

So how do we become better leaders, better mentors in a world where authenticity is not the norm? I think one of the best ways to accomplish this is for all of us to become authentic mentors. Lead by example. Start changing. Increase EQ (vs. IQ): increase emotional intelligence through self-awareness.  Be open and vulnerable. Share your life story — your successes and failures. Allow others to learn from our entire range of experiences not just our success.  We’re all human.  None of us live perfect lives or can give “perfect advice.” But we can show up with that rare ingredient — authenticity — so we are better equipped to offer thoughtful counsel.

It is tough taking a chance on someone, to seek a mentor to ask for guidance, particularly if they are perceived to have no weakness, no heart.  Keep in mind that the person you are mentoring is constantly asking:  “Can I trust this person?” As we allow others to see our authentic self, they are more likely to trust us, to open up and tell us the truth — about their real issues, deeper problems.  This way we can offer more than a quick-fix or bad advice.  Instead we’re more likely to probe further, listen more, and help someone think through their situations for more meaningful action.

I know that the more I mentor others, the more critically I evaluate myself and learn more about what’s important to me. I take mentoring quite seriously even though I fall short at times. Was I actively listening or running other projects through my head as we were talking?  Was I trying too hard to solve the problem quickly rather than asking better questions? Was I giving feedback in a way they would hear it or was I merely being efficient?  Did they see me consider their feedback to me in a way that showed I took it to heart?  Nothing is more important to me than connecting with someone on what matters most to them. It is an honor that another person opens up to me, sharing their dreams and fears.

I hope you’ll be inspired to mentor someone. You don’t need to be a superstar or a former CEO, just someone who is willing to share their hard-earned experience and real-world insights.  If you’re interested in becoming a mentor, please contact me.  MentorPlanet.com is getting ready to launch.  I hope you’ll be a part of it.  So send me an email and I’ll send you the details. I already have profiles on lots of people that are looking for mentors. Mentors Wanted!

Are you truly committed to your own happiness?

On the surface, the question seems ridiculous. Of course we want to be happy.  Why else would we be working so hard at it — trying to find a better job, the right job, or any job.  Why else would we try so hard to improve our lives — we have a long list of what we think we must do in order to be happy.  We’re smart people; we’ve tried so much, in so many ways. On good days, life seems okay. But there aren’t enough of them, even for many of us that wouldn’t call ourselves unhappy.

But are we making any real progress?  What’s keeping us from being happy? We start with good intentions. We lead such full, hectic lives that we’re often overwhelmed — even depressed at times.  It’s difficult to find time to think about what to do differently — or where to start.  Or we know what we want, but changing feels nearly impossible. How will we find time to do one more thing?  Our careers demand a great deal.  Our personal lives are complicated.  So figuring out what could improve our happiness is illusive.

Our expectations are high. According to Sonja Lyubomirsky, author of The How of Happiness, many of us are extremely frustrated. “We believe that we can do anything and are profoundly disappointed when reality doesn’t meet or even come close to perfection.” To compound the problem, Lyubomirsky states that our independent culture doesn’t provide the support we need to cope with increasing stress and uncertainty. She uses a “happiness continuum,” a scale that ranges from very, very low to very, very high.  Some people that are ranked on the low side minimize success, explaining it away as merely luck or persistence.  Others are more resilient and find support to adapt to even tough challenges.

Learned Optimism author Martin Seligman has been studying optimists and pessimists for 25 years and the theory of “learned helplessness.” He says that:

  • Pessimists believe that bad events are their fault, will last a long time, and undermine everything. They feel helpless (lacking control) and may become depressed.
  • Optimists believe that defeat is merely a temporary setback or a challenge — it doesn’t knock them down. They have a perspective and mindset to move forward.

Fortunately, there is a great deal we can do to overcome pessimism and increase our happiness — even those of us that might not paint ourselves as pessimists but have some tendencies when life gets more challenging. “Pessimism is escapable,” asserts Seligman. Rather than merely adopting “a positive mental attitude,” he provides practical techniques on his website, Authentic Happiness.

Learning new skills help you take action, accomplish more and start feeling better — happier.  Lyubomirsky agrees; she says that 50% of our happiness factor is due to genetics, which we can’t do anything about.  Another 10% is based on circumstances, which come and go.  But a large percentage, 40%, is influenced by what we do and what we think.  This means there is a great deal we can to impact our own happiness. But it isn’t easy.  She cautions, “Aiming for greater happiness is no small endeavor…(it) requires effort and commitment.”

So what does it take for us to change, to actually commit to our own happiness? Let’s start with a little myth busting from FastCo:

What Doesn’t Work

  • Fear doesn’t work — it instills denial.
  • Crisis doesn’t work — perhaps for the same reason fear doesn’t.
  • Facts don’t work — if they don’t match our perceptions, they won’t make sense.
  • Small, gradual change doesn’t work — it takes too long to see results.

What Works

  • Positive visions motivate.
  • Emotional appeals inspire.
  • Radical change to generate quick results.

While Seligman and Lyubomirsky offer proven techniques to help improve your happiness, reading a book about behavior change might not be inspiring enough — or produce quick results. So here’s a tip from that unconventional short-cutter, fast-tracker Tim Ferris (Mr. 4-hour Work Week) who stated in a recent blog: “To learn a skill, I often look — not for the best in the world — but for people who’ve made the greatest progress in the shortest period of time.”

That’s what I’d call a good combination of positive vision and quick results. When changing behavior, momentum matters and milestones matter. Ferris’s blog featured Leo Babauta, author of The Power of Less, who believes:  “The only way you’ll form long-lasting habits is by…focusing on one habit at a time, one month at a time…focus all your energy on that one habit.” He says changing simple basic habits are the “force multiplier” for long-lasting success.  Here’s his easy, 4-step approach:

  1. Select one habit to focus on this month. Pick whatever you think will have the biggest impact on your life right now.  Example: If stress is your number one issue, choose to exercise.
  2. Write down your plan — state your specific goal for each day.  Example: Exercise 30 minutes every morning at 6:30 a.m.
  3. Select a “trigger” that signals it is time to act. Example: Select “brushing your teeth” as an action that reminds you its time to start exercising.
  4. Post your goal publicly and tell as many people as possible.  Example: Tell all your family and friends or set up a chat group and keep them posted.  (Okay, this idea didn’t appeal to me.  Perhaps Leo would say I wasn’t that committed. For me, I wouldn’t want to bother most people with my daily exercise routine.  But I would select several of close friends to support me and motivate me to succeed — and not let me off the hook!  This helps overcome the lone cowboy mentality and help us get the support we need while we’re trying something new.)

Alternatives to Exercising: Before you get out of bed each morning, journal for 30 minutes.  Every day at noon, take a 30-minute break to unplug and relax.  As soon as dinner is over, take 30 minutes to create art.  As soon as you get home from work, care for your garden for 30 minutes.  Every night at 9:30, meditate for 30-minutes. The key is do it DAILY for a SET amount of time — and focus on fun rather than a chore. (If you hate gardening, then let the weeds grow and focus on something else!).

This routine might not sound like fun, or significant; but I’ll bet doing it everyday produces results!  Persistence isn’t pretty, but the results prove to you that once you set your mind to something you can do it. Once accomplished, you gain confidence in your commitment to yourself; you believe you can make progress on tougher challenges next month, next time.  Success breeds success.

Interestingly enough, this idea of focus matches management guru Peter Drucker’s thinking: “You can only have one number one priority.” “Plans are only good intentions unless they immediately degenerate into hard work.”

Okay, so having one priority sounds ridiculous, impossible. Drucker and Babauta aren’t suggesting that you don’t do other things — only that you seriously focus on just one activity.  Your endless list of projects and responsibilities won’t go away.  But you can take control over something, one thing.

But how do you decide what to do first?

Drucker explains, “It’s so easy to do what’s familiar, comfortable, or fun. It’s so difficult, sometimes, to tackle the highest priority. And sometimes it’s difficult to even know your top priorities. We get lost in options, opportunities, and choices.” “If you can’t establish clear career priorities by yourself, use friends and business acquaintances as a sounding board. They will want to help. Ask them to help you determine your first things and second things. Or seek an outside coach or advisor to help you focus. Because if you don’t know what your first things are, you simply can’t do them first.”

So what’s your focus this month — pick just one thing! Appeal to your emotions; pick one thing that will inspire you.  Pick something that you think will give you quick results. Don’t tackle the most difficult or complicated. Don’t do something too reckless. Don’t use this particular exercise to start searching for your dream job, finding your soul mate, or learning French, not yet.  Start with something fun, that you can do on your own, that will make you feel a bit happier.  No it won’t change everything, but it might just kick-start your enthusiasm — and your commitment to your own happiness.

After all this, I’m inspired to pick my monthly focus.

Now, what about you?  Don’t know where to start? We’ll talk about that next time.

Who Will Win the Change the World Contest?

According to a recent The Chronicle of Philanthropy post, Facebook CEO Mark Zuckerberg believes businesses are more likely to change the world than nonprofits because they lack resources.”  Now that’s a quite a challenge to the roughly 1,000,000 US nonprofits.

Is business properly motivated to change the world for the better? Do they have the right mindset? Corporate social responsibility (CSR) is gaining momentum, as evidenced by the first virtual CSR conference. (You can access reviews at Fabian Pattberg’s blog.) Taking a closer look at just one issue, sustainability, there is reason to be cautiously optimistic.  According to a U.N. Global Compact/Accenture study, “93% of CEOs believe that sustainability is critical to their success.” They believe “a tipping point, meshing sustainability with core business, might be possible within a decade.” Can we afford to wait 10 years?

Two business giants think philanthropy is a way to change the world: Bill Gates and Warren Buffet. They believe in it so strongly that they launched a campaign to motivate other US billionaires to follow their lead — and donate 50% their wealth to charity. Apparently it’s working, others have already signed on.  That’s certainly connecting smart people and money for change.

Author Nancy Lubin, goes so far as to say the nonprofit world can teach business a thing or two, not the other way around.  In her new book, Zilch: The Power of Zero in Business, she says nonprofits know how to do more with less, while keeping innovation, passion, and creativity high.  Some might argue with Lubin, saying nonprofits are part of the problem, because, like business, they are too invested in their current way of operating — they don’t change, innovate or make any real impact. Others might argue that charities simply don’t operate on the mega scale of business.

But there is a hybrid in the contest too, social enterprise.  It’s a blend of business and nonprofits that are out to change the world — it’s integral to their mission.  And it’s growing.  At this year’s SOCAP10 Conference more than a thousand of the world’s leading social investors, philanthropists, entrepreneurs and thought-leaders met to invigorate social change.  There are organizations, such as Ashoka and the Social Enterprise Alliance, that support social entrepreneurs, nationally and internationally.  The Hub provides creative meeting places and support, bringing people together with the intention to solve some of the world’s most pressing issues.  More companies are touting a “triple bottom line” approach: people, planet, and profits.

Government is a huge player too: city, state, and federal budgets fund billions of dollars toward major projects, many of which are operated by businesses and nonprofits. As an example, The Corporation for National and Community Service is a public/private partnership with a $1.4 billion budget to mobilize more than six million Americans to solve critical problems through national service.  That’s scalable. President Obama launched a $50 million Social Innovation Fund to support promising nonprofit organizations working in low-income communities and leverages private funding.  It’s not a lot of money, in the scheme of things, but it’s a mindset toward more innovation and tangible results.

All the while, millions of people like us are taking action in big and small ways. We affect business, nonprofit, social enterprise, and government through our votes and activism. We’re buying local food, biking to work, writing our senators, and voting for what matters to us with every purchase we make — and changing the world.  Many of us — 41 million people (19% of American adults) — fit a consumer segment called LOHAS, with a focus on health and fitness, the environment, personal development, sustainable living, and social justice.  We’re becoming more connected too, through communities that are committed to making positive change, such as:

  • Change.org informs people about important causes and encourages them to take action — “165,399 actions taken this week.”
  • Worldpulse fosters women’s leadership worldwide, “telling stories of women who had lost everything except their passion for a better future.”
  • Idealist.org promotes volunteerism and nonprofit careers.

So maybe there really is a trend — a contest to see who can save the world. Maybe business will see the huge market potential in CSR.  Maybe nonprofits will see how more results-oriented thinking will help them be more innovative and mission-driven. Maybe social enterprise will become the norm.  Maybe our local and federal government will fund more innovation.  Maybe more individuals will get involved, rather than assuming someone else will naturally do the right thing.

We need everyone testing, experimenting, analyzing, and improving if we’re going to make real progress. I’m hoping everyone will enter the contest.  What can you do?  I’d be interested to hear your stories about what’s actually working to change the world.  Couldn’t we all use a bit more inspiration.

Career Passion Shouldn’t Be an Oxymoron

Work, we spend most of our waking hours there — and a majority of our creative energy.  You’d think more of us would choose something we truly cared about.  If so many of us are unhappy at work, why not do something we love? There are many reasons, even seemingly good reasons. We settle in, glad to have a job, and doing something we excel in.  It’s familiar.

But, what is the price we’re paying? Are we setting the bar too low, selling life short in a career we don’t value?  You can’t ever get that time back.  Ever. Today it isn’t as though we have only two choices:  making a decent living and barely getting by.  Actually most of us have more career options than ever before.

What's Your Career Passion?

In a recent Forbes article, Lisa Earle McLoed says that when you love what you do it “delivers just about the best return on investment you can get.  Because when you show up with your heart, your mind works at a far greater capacity than when you leave your heart at home.” It’s tough to solve problems and face harsh obstacles when you aren’t fully engaged.  Sure, many of us do amazing things at work, even under really difficult circumstances.  But imagine what you could accomplish if you had more career passion.

In a Harvard Business Review article, Job Versus Vocation — What I Didn’t Learn in B-School, Andrew J. Hoffman stresses the importance of career passion — “There’s pure joy when you take a risk to pursue your dream and find work that you deeply connect with.”   Well, his definition of “pure joy” might be different from mine; but I agree with Hoffman’s point —  take time to think about what you want.  Do you want a job, a career, or a calling? “A calling” might be too strong a word for many of us, but why not seek out a career to be passionate about?  It’s the passion that says you’re leading a life worth living, worthy of all your hard-earned knowledge and your genuine interest.

Cynics might criticize this approach as being too idealistic, too impractical. But as author Seth Godin says: “impossible and perfect” are the two biggest principles stopping people from making progress. I think he’s right. We think it’s “impossible” to have our dream job (or anything like it), and so we focus on all the obstacles.  Or we look for the “perfect” career,” one that’s an absolutely sure bet.   

Often what is really holding us back is a lack of commitment to ourselves.  Figuring out what we’re passionate about can be hard work. Not all of us know what we want.  All too often we only know what we don’t want — and we’re too burned out, frustrated, or busy to make time to think about it.   Or we have a few ideas, maybe even a clear picture of what we want, we just don’t know how to get there. Sometimes it takes trial and error. Gone are the days when our destiny was tied to whatever our parents did or being stuck to one career. Instead, we have a torrent of possibilities even if it doesn’t seem that way. The good news is that today’s career options are so varied; the bad news is that it’s confusing to sort them all out.

THREE WAYS TO RE-ENERGIZE YOUR CAREER PASSION

1. Can’t quit your current job? Re-energize yourself by taking on a new project.  At first glance, this appears to be counter-intuitive.  Even if you’re working long hours, according to research psychologist Dr. Steve Wright, people are happier when they have a job that fully engages them. So find something that’s interesting, challenging, and a good match to your strengths. Find a project, or better yet create one, that you find stimulating.  Or, if you’re passionate about your job, but the environment is sour, mentor someone that could benefit from your expertise.  It won’t fix your current situation, but it might make it more interesting and expand your network.  Or make yourself the new project, and find yourself a mentor. Seek out someone in your field that might reignite your passion for the job or help you start thinking about possibilities.  We all have options though they seem illusive when times are tough.

2. Don’t have a clue what to do? Try a few tools to help you get to know yourself better.  There are almost too many to choose from.  As a place to start, here are four very different approaches to consider:

  • Gallups’ StrengthsFinder 2.0, is a book that gives you a code to take their online test, which automatically generates a personalized Strengths Insight Report and Action-Planning Guide.  Ranked #1 bestsellers by both the Wall Street Journal and BusinessWeek, the book costs $25.
  • The Artists Way and The Artist’s Way at Work are both popular 12-week workbooks.  You complete detailed exercises each week to “rediscover your creative self.” which I think all of us need to be innovative at work.  I found they are more interesting than many career-focused workbooks. The Artists Way has sold over 2 million copies worldwide, so you can easily find them for under $25 too.  They encourage people to work together, in groups, to provide support while you explore options.
  • Myers-Briggs Type Indicator is “the world’s most widely used personality assessment,” with roughly two million assessments taken every year. You can take the assessment test online, free http://www.humanmetrics.com/cgi-win/jtypes2.asp It is so popular that there are other tests, books and resources available on line, compete with career suggestions by personality type; many are free or under $25.
  • Find personal support — books and tools can only go so far. Often what we need is a person to help us sift through the options — a life coach, executive coach or mentor.  Each approach has pros and cons, but what’s important is that you find the support you need to figure out what’s next.  Life coaches often charge $100-$150/hour, executive coaches may charge more.  Mentoring, on the other hand, is free.  With either option (fee or free), it’s important to find a person that fits your values, interests, and personality.

3. Know what you want to do, but don’t know how to get there? If you’re passionate about a career option, then finding support to help you on your way is key.  Often our existing networks aren’t as effective to get where we want to go.  Instead, I recommend finding a mentor to accelerate your transition.  They have the direct, real-world experience and insights you need that are relevant to a specific job.  What’s more, they have a network to help open doors to vital connections. If they specialize in the area you’re interested in, life coaches and executive coaches might be useful too.

I’ve been fortunate enough to have several careers I was passionate about.  There’s an ebb and flow. What I wanted, worked for a time.  Then as I learned more about the job and myself, I gained courage. I was willing to ask important questions about what I really wanted. Each time, I’ve been grateful for the chance to try something new — and live more of the life I envisioned. I’m hoping you’ll be inspired to make the time to invest in yourself and explore your career passion.

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What stimulates innovation more: caring or crisis?

Perhaps that is another proverbial chicken or egg question.  But it is important for us to think about.

As each day of the BP oil spill goes by without any real progress, I wonder how it affects the American psyche.  Is the crisis motivating action or fueling hopelessness? In a recent article, Philippe Cousteau, makes a strong statement: How U.S. responds to spill reflects the soul of this country.

In any tough situation, how we respond matters. Take the financial crisis.  It shook things up for all of us. And it’s continuing to shake things up for businesses, government agencies, and nonprofits.  How do we respond as the uncertainty continues, (Wells Fargo: The Moderate Recovery Continues, but Is It Sustainable?)

To find out how the financial crisis is affecting Health and Human Services Organizations, I attended a conference, United Front: Advancing the Common Good in the New Normal. Here’s what I learned:

  1. More people need more services — caused by the financial crisis.
  2. Significantly less funding is available — from government (state/federal) and foundations.
  3. State and federal budget deficits look bleak for a long time ($55 trillion US federal deficit).
  4. The worst of the recession may be over — but recovery won’t be easy.
  5. Jobs lost won’t be recovered until 2013 — 8.4 million jobs in the US.
  6. Wages fell — significantly — for the first time in 40 years.
  7. Aging boomers will choke the healthcare system with end-of-life expenses.

Gloomy indeed.  Will this stimulate action and innovation? According to economist, Dr. Tom Stinson, that’s precisely what we need to do.  We can’t keep doing the same things the way we’ve always done them — or get by trying to work harder with less.  We need to significantly improve productivity through what Stinson referred to as disruptive innovation.

The good news is that while most people don’t think of themselves as innovators, they do consider themselves to be problem solvers. So think of disruptive innovation as problem solving on steroids — or problem solving with passion.

Apparently disruptive innovation is just what’s needed to reform healthcare according to a Business Week article by disruptive innovation expert Clayton Christensen.  He recommends… “moving the simplest procedures now performed in expensive hospitals to outpatient clinics, retail clinics, and patients’ homes. Costs will drop as more of the tasks performed only by doctors shift to nurses and physicians’ assistants. Hoping that our hospitals and doctors will become cheap won’t make health care more affordable and accessible, but a move toward lower-cost venues and lower-cost caregivers will.”  Conference speaker, Mary Brainerd, President and CEO of Health Partners, is doing that, locating retail clinics in neighborhoods and sharing expensive technology.  Michael Porter, Harvard Business School professor, spoke last week at the World Innovation Foundation conference, where he recommended focusing on increasing healthy outcomes rather than just cost savings.  Others might argue that disruptive innovation in healthcare can only be achieved through improved nutrition, exercise, and alternative healthcare.

Whether you believe in any of these healthcare solutions doesn’t matter. What’s important is that we get more people involved solving problems they truly care about. We can’t leave innovation to just a few people at the top, in a special job, or task group.

How do we foster thoughtful innovation? There are no easy answers.  Taking risks is ever easy — with or without a crisis.  How can you get motivated if you’re worried about making a mistake, being criticized, or losing our job?  It’s hard enough when funding is tight and where new initiatives are rare.  It’s even harder if an innovative idea failed; institutional memory is long where failure is involved.  If you’ve never participated in anything you consider innovative, how do you know where to start? If we care about our work, we need to find ways to motivate ourselves.  We take risks everyday; we just don’t always see it that way.  As management guru Peter F. Druker points out: “People who don’t take risks generally make about two big mistakes a year.  People who do take risks generally make about two big mistakes a year.”

I suggest that to increase your comfort level and likelihood for success, talk to people who are doing it right now.   Seek out someone who’s willing to support you as you test the waters on your idea.  Find a mentor.  Find ways to gain insights and the confidence you need to be more innovative.

Look for innovative ideas that inspire you. While they might not have anything to do with what you’re doing right now, perhaps you’ll start to think differently.  I’m inspired by the enormity of innovative projects streaming my way everyday.  What appeals to me are practical examples, what people are accomplishing today even while the financial crisis continues. A lot is happening as the lines between business, nonprofits and government agencies are evolving.  The concepts of social enterprise, triple bottom line, and corporate social responsibility are forging new collaborations, new possibilities, and higher expectations.  Here’s a great example: A seemingly unlikely collaboration, Coke and Greenpeace partnered to reduce the beverage company’s biggest carbon footprint caused by 10 million vending machines.

Links to Innovators

Whatever you’re passionate about, I hope you won’t wait for a crisis to motivate you. Innovate because you care — be a proactive problem solver with a passion. And seek out the support you need to help you be more successful when you do.

Kick-start Innovation: Are you looking for a fun, easy way to get people thinking and exploring new ideas?  The Creative Whack Pack is something I’ve been using to help start the conversation for decades.

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Are We Notoriously Bad at Knowing What Makes Us Happy?

Take a minute to think about it.  Haven’t we all jumped into something — started a new job, moved to a new town, gotten married, retired early — only to find out it wasn’t what we expected.

Fortunately, according to Stumbling on Happiness author Daniel Gilbert, we are far more resilient than we predict.  Unfortunately, Gilbert’s research finds that “most of us spend so much of our lives turning rudders and hoisting sails, only to find that Shangri-la isn’t what and where we thought it would be.”

The Lament For Icarus, by Herbert Draper (1898)

That’s why Gilbert strongly recommends against relying on our limited experiences and our imagination alone when we make decisions. Instead, we should take a closer look into the experience of others. Attempting to rely on our own imagination doesn’t work because we can’t imagine all the pros and cons.  It is significantly better to rely on another human being, someone who is actually doing precisely what you’re considering.  Memories aren’t that reliable either, they fade or are altered by other experiences.  It’s the current experiences that are so valuable. Gilbert goes so far as to say “perhaps we should give up on remembering and imagining entirely and use other people as surrogates for our future selves.”

I think that may be taking a good idea a bit too far, but getting real-world insights from others certainly does make sense.  Firsthand knowledge can help shape our imagination with concrete examples.  Talking to someone who’s doing whatever you might want to do allows you to dig deeper and learn about things you never even considered.

There are no guarantees of course. There are pitfalls to gaining input from others. They might not give you a completely honest response. Your actual experience will be different because the circumstances will be different.  You can talk to one person that loves their job and another person, in the same job, who hates it.  But Gilbert goes so far as to say “the experience of a single randomly selected individual can sometimes provide a better basis for predicting your future experience than your own imagination can.”  (Since this is difficult to believe, and he agrees it was difficult for him too, Gilbert gives a well thought out example in his book.  Refer to page 247.)  His point is that we’re more similar and have more in common with others than we might think.  That’s why their input can be so relevant.

What I find encouraging is that Gilbert points out how easy it is for us to increase our chance to find happiness. All we need to do is find one person that is actively doing whatever it is that we’re considering and talk to them. But will we?  We’ve been relying on our own judgment for so long.  The good news is that most people are typically quite willing to talk about what they’re doing.  And it’s more common to find a mentor to support you all along the way — someone with real-world experience.

So, before you consider jumping from your current job to another one, talk to someone who actually works there.  If you’re considering retiring to Naples, Florida, talk to someone who lives there right now.  Maybe you’re thinking about running for a political office, talk to someone who is currently running.  Sure, they won’t be totally objective, but you’ll have more real-world information to go on.  And a second opinion wouldn’t hurt.

All that said, let’s not lose the adventure.

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There are things I’ve done that, had I known all the challenges going in, well, I might never have dared to jump. A little more insight certainly would have increased my happiness factor, especially during the tough spots.  Here’s one of them, where I should have followed Gilbert’s advice before buying a house in France. Instead, all I did was skim a few books. The romantic notion of living part-time in France and a strong dollar was all that was needed. Lost in my imagination of what it would be like, I didn’t pay close attention to the clues. The first one should have been seeing so many partially completed restorations.  Listening to the real estate agents talk about pending divorces should have gotten my attention too. Fortunately, we avoided one potential mistake when my husband had spent a month alone looking for houses.  That firsthand experience avoided buying a place in the countryside, miles away from anyone, where we would have felt too isolated.

After a long search, we bought our “dream home” in a small village in the Loire Valley.  During our first night in that 15th and 19th century house, an unusually strong storm blew in — shaking everything — including our nerves. Buyer’s remorse kicked in.  It was a large house and literally every wall, floor, and ceiling needed to have decades of “improvements” removed or renovated. What’s more, the cultural differences were daunting. We were certainly not French and weren’t even British! We knew nothing about working with limestone walls, slate roofs, or historic preservation regulations. We knew no one other than a British couple who lived 30 minutes away.  And we didn’t speak French. What in hell were we thinking? Fueling our fears,  an introduction to the village mayor ended with “bon courage.”   We knew it wouldn’t be easy; logically we knew there would be challenges, but the magnitude of it all was something we never anticipated.

Le Puy Notre Dame, France

We were fortunate to receive so much help — it’s a true testimony to the kindness in people.  A local French couple really took us under their wing. They helped us find contractors, sort through restoration requirements, and learn about all things French (not to mention enjoying their delicious organic wines).  Our elderly French neighbors are practically family.  And we have friends that have relocated too: from Britain, New Zealand, Holland, etc.  It’s been three years now, and the restoration is nearly done in the main house.  We’re thrilled to have weekly renters. And when we travel back and forth to the US, we know our friends are taking care of the guests, the garden and the house until we return.  Yes, we’re quite lucky it worked out so well.

In hindsight, I should have found a mentor to help me through it all.  Sure, we made friends, but having someone to talk to that knew me, and actually lived overseas part-time too, would have changed a lot.   I would have avoided a few headaches, assimilated into the culture faster, and been happier all around.  I’ve relied on mentors in my business life, but three years ago, it never occurred to me to find one in my personal life. Having a mentor to count on during the early days and months after the initial enthusiasm wore of, yes, that would have made a world of difference.  Next time.

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Will the oil spill inspire you to become an Eco-Mentor?

When something the size of the gulf oil spill happens, my frustration builds with each news update.  Naturally I want to help.  But what can I do?  What can any of us do?  We can’t all quit our jobs, rush to the coast, and try to save wildlife.  Besides, how many of us have ever worked cleaning up an oil spill?  How many of us are experts in green technology, climate change, organic farming, or sustainability?

What we can do is start to shift — from the reactive to the proactive.  Let’s share our knowledge today so we can help more people and more places on the planet right now. Match your expertise with something you value, and mentor someone who is working in an eco-based organization or endeavor.

Become a “Green-to-Green, Traditional-to-Green, or Personal Life Eco-Mentor.” To stimulate your creativity, I’ve included a definition and a few examples of each of these three eco-mentor types below.  What if 1,000 people became eco-mentors? Now imagine if that number were 100,000.  Just think what we could accomplish for the planet.

Eco-Mentors:  Green-to-Green

If you already work in an environmentally focused job (green, environmental, sustainability, organic, bio dynamic, recycling, upcycling, etc.), you’ve got a head start on many of us.  Your experience is so valuable because you know what works, what doesn’t, and what’s needed — in the green economy.  Accelerate the learning and mentor someone else who is already green.

  1. Mentor someone in a similar position and a similar organization.  You might have significantly more experience than the person you mentor — or you might be peers.  Peer-to-peer mentoring can be very effective even when the individuals have similar knowledge levels — it’s particularly important in rapidly changing fields. (And whose isn’t rapidly changing these days?)  An organic restaurant owner could mentor another organic restaurant owner in a nearby town or another region.
  2. Mentor someone in a similar job but in another type of organization. Cross-pollinating ideas often sparks creativity, which is a key benefit of this type of mentoring.  If you work in human resources for a green manufacturer, ideas and programs that are common among manufacturers might be new and innovative to someone in an energy audit nonprofit.
  3. Mentor someone in your organization that works a different department or job.  Because everyone in an organization might get involved in social media, a social media expert could mentor anyone at any level, at any age.  If you are that person, you could mentor people in accounting, purchasing, sales, management, marketing and many more.

Eco-Mentors: Traditional-to-Green

Most of us aren’t in “green jobs,” but we can help the environment by mentoring someone who is. As an eco-mentor, you help someone build confidence, avoid problems, expand their network, and more — but you don’t need to know everything about their job, organization or industry.  You provide them with support, helping them over time, as they learn, adapt, and make progress towards their goals.

An accountant in a traditional industry could mentor an accountant in a green industry.  An entrepreneur in a traditional industry could share her knowledge with a green entrepreneur that is starting a new organization.  A nonprofit fundraiser could mentor a social enterprise executive director about relationship management.  Expertise could be shared and cross-pollinated between people and organizations in so many ways, that the challenge is for you to narrow down your choices!  More examples:

  • Accountant for a food wholesaler Seek out an accountant that works for an alternative energy firm to mentor, such as a wind farm, a solar panel manufacturer, or biofuel.
  • Community Organizer Mentor someone from a green-focused nonprofit or NGO who could benefit from your expertise.
  • Consultant Take on an eco-business as a pro bono project.
  • Copyright Lawyer for a bank Help an eco-friendly manufacturer protect their household products by mentoring their in-house council.
  • Corporate Tax Manager for an insurance company Mentor a social enterprise CEO and help her better understand tax issues and opportunities.
  • Human Resources Manager for a retailer Find a smaller organization and mentor the human resources manager.
  • Information Technology Manager for an airline Mentor an IT manager in a green business.
  • International Marketing Manager Mentor someone in an eco-business in one of the countries you already serve.
  • Investment Manager for an international financial services company Mentor a nonprofit Executive Director about investment risks and strategies.
  • Healthcare Administrator Mentor someone in a similar administrative position in an eco-business.
  • Plant Manager Mentor someone in a green manufacturing business.
  • Purchasing Manager for a manufacturer Seek out a high-growth eco-products company and help them learn how to expand, nationally or internationally.
  • Restaurant Owner Mentor someone who is launching an organic bakery or restaurant.
  • Social Media Manager Mentor a manager in a retail based green business.

Eco-Mentor:  Personal Life

Though mentoring is often work-related, eco-mentoring can be equally useful in our personal lives: at home, at school, and in our communities.  We need to share more of this type of expertise. Sure, there are many online resources, but nothing can replace person-to-person support when we’re learning something new.

  • Eco-Mentor: Bike-to-work If you’re part of the millions of Americans who do, consider mentoring someone who is going to try it this year.  Support them while they overcome all the obstacles you did: adjusting to weather conditions, outsmarting bike thieves, or coping with traffic.
  • Eco-Mentor: Simplified Lifestyle Have you dramatically simplified your life or become an “unconsumer?”  Perhaps you’ve reduced your carbon footprint, downsized to a smaller house or apartment, and switched to local and organic foods. Mentor someone who is trying to simplify their life by sharing what worked for you and help them find their own way to simplify.
  • Eco-Mentor: Recycling Program Have you launched a recycling program for your child’s school or your town?  Then you know how complex a challenge it is to bring people together and actually get it implemented. Seek out someone in another school or town to mentor during the year.  Help them get off to a good start and give them a better chance of success.  There are so many different types of recycling programs (Hennepin County even has tips for organic recycling tips for schools) and so many places that still need them.
  • Eco-Mentor: Inner-city Gardening Have you started a gardening program for your school or town?  If so, you know more of them are being created all across the country to fight obesity, improve nutrition, and provide local food sources.  You may have seen the movie, Fresh, and know about Will Allen’s legendary north country garden.  So many people are interested in this and could surely benefit from your insights, your mentoring.

This is was a short list of eco-mentoring possibilities.   I hope you’ll send in more examples of how people can become eco-mentors.  We need more ways to inspire people to think about ways their experience can help the planet.

Most of all, I hope you’re inspired to take your own expertise, whatever you’re passionate about, and find someone to mentor.

For tips on how to find a mentor or be a mentor (and find the time to do it), watch this site for future blogs.

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Unhappy at work? You’re not alone.

Sadly, more than 50% of us are unhappy. That’s true regardless of age or income. In fact, job satisfaction is the lowest it’s been in two decades — even in this economy (according to a recent Conference Board study).

Another survey confirms this: CareerBuilder.com says 40% of workers have difficulty staying motivated.

That’s a lot of unhappy people.

Digging into the list of what causes unhappiness at work is extensive.  Yet common problems are easy to identify: heavy workloads, long hours, and strained resources — combined with expectations of high performance. The result: high stress with no end in sight. This confirms what a lot of us already know. After all, we spend more hours working than anything else.

What if work were more meaningful?  Would that make a difference? Yes, if you believe author Malcom Gladwell.  In his book Outliers, Gladwell defines meaningful work as the connection to effort and reward — along with autonomy and, what may seem surprising, complexity.

When we value our work, job satisfaction goes up and stress levels go down because we believe all the effort is worth it.

What is meaningful work? Now there’s a challenge. Years ago, I heard a speech by Larry Wilson, founder of Wilson Learning talk about meaning.  He described a woman who worked in a factory making plastic tubes. How could that be meaningful? It had meaning for her because she knew that the plastic tubes were used in childrens hospitals for newborn babies. For some immigrants, it’s meaningful enough just to have a job so they can send money home to Somalia, Mexico, or China,

Source of Light, painting by John Schuerman

But many of us want a whole lot more. I know I do.  Work demands so much from us that it’s not worth it to settle for anything less.  Yes, I’m fortunate enough to have options.  Most of us do, but we often don’t look for them.  Early in my career I was naive — thrilled to be in a challenging job and fortunate enough to keep getting promoted. Looking back I wonder how I ever survived in the rigid environment, however much I was learning or earning. I settled for a job that provided opportunities, which was important too.

But what if I had stumbled upon a career I really cared about? Better yet, what if I had thought about finding a job that had meaning beyond the basics of a good salary, benefits, and career potential?

Work consumes most of our waking hours.  Don’t we owe it to ourselves to find a job that appeals to us? Fortunately more people have raised the bar, they expect more meaning and are more likely to be happier at work.

Millennials expect to “make an immediate impact by doing meaningful work. They will work long and hard provided they care,” state Harvard Business Week authors Carolyn Martin and Bruce Tulgan. Boomers want meaning too, with encore careers.  Even boomers forced to postpone retirement are choosing carefully. To support these boomers, Encore.org was launched by Civic Ventures, a nonprofit think tank that wants “to engage millions of experienced individuals” to become a force for social change.

The tricky part is finding work that is meaningful to you.

Perhaps a mentor could help you think through your interests or explore options you might not otherwise consider. Finding out more about yourself, what truly matters, is much more difficult than some people might think. Some people take a big leap, and jump right into their new life.  But that doesn’t work for many of us.  We have so many obligations or routines that are hard to break — or simply don’t know what we want. (Though we often know what we don’t want!)

What ways have you used to take a leap or explore your options to find more meaningful work?

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